Students: Zoom Home

How to download and install the Zoom Client on your computer or device.

You will want to be sure you have the Zoom Client on your computer or mobile device or tablet to be able to join meetings. When we say the phrase "Zoom Client" we mean the actual application that you install on your computer or device. So the icon that either displays on your desktop or mobile screen or that resides in your programs or applications folder on your computer is what we are referring to when we say "Zoom Client". The following steps will walk you through how to install the Zoom Client on your computer or device.

1. To download the Zoom Client on your computer go to https://arizona.zoom.us/download.  Alternatively, if you are on an iOS mobile device go to the iOS App Store or if you are on an Android mobile device go to the Google Play Store.  
    
2. On your computer, once you are at the Zoom downloads page select the Download button for "Zoom Client for Meetings".
      
    
3. This will download a ZoomInstaller.exe (for Windows) or a Zoom.pkg (for Mac) file to your downloads folder on your computer.  Find the install file that was downloaded and double-click the file to open and run the installer.
    
    
4. Zoom will begin to install on your computer.
    
    
5. Once installed you will see the Zoom application icon on the desktop screen of your computer. 
    
    
6. Congratulations! Zoom is now installed on your machine. 

How to sign in to the Zoom Client with your UA Zoom account.

We recommend that you always be logged in to your Zoom client with your UA credentials. If you do this once, you usually will remain logged into the Zoom client until you either sign out manually or uninstall the application. Once signed in to the client, any Zoom meeting link you click on in the future you will be signed in to that meeting with your UA credentials. There are some meetings on campus that will require you to be signed in to Zoom with your UA account in order to join the meeting. So knowing how to sign in to Zoom with your UA Zoom account will ensure that you successfully join your course meetings on campus.

1. Locate the Zoom client on your computer or mobile device and double-click (on computer) or tap (on mobile device) the icon to open the application.

    

2. The first time you open the Zoom client you may see the following screen. Select the Sign In option.
   
   The below screenshot is what you would see if you access via a computer.  
    The below screenshot is what you would see if accessing via a mobile device. 
3. Select the SSO option. Do NOT select any of the other login options as those won't work. The Google, Facebook, and email/password login entries will not work. 
   
   The below screenshot is what you would see if you access via a computer. 
    
   
   The below screenshot is what you would see if accessing via a mobile device.
    

    

4. Type in arizona in the company domain field. Select Continue button.

    

5. At the UA WebAuth screen enter in your UA NetID and password and complete the NetID+ process.

    

6. Once signed in, select your profile icon in the upper right corner of the application window and verify that you are now signed in with your UA email address. On a mobile device you may have to click the Settings icon in the lower right to get this information. 
7. Now any Zoom meeting link you click on to join you will be signed in to that meeting with your UA Zoom account.  

How to check if your Zoom desktop client needs updated.

It is very important to keep your Zoom client up-to-date. Zoom releases new fixes and feature updates one or two times a month. If you are using an older version of Zoom you may not have access to the newest features and updates. Below are instructions on how you can check to see if you Zoom client needs updates.

1. Locate the Zoom client on your computer and double-click the icon to open the application.

    

2. If you aren't signed in with your UA Zoom account, select the SSO button.

    

3. Type in arizona in the company domain field. Select Continue button.

    

4. At the UA WebAuth screen enter in your UA NetID and password and complete the NetID+ process.

    

5. Once signed in, select your profile icon in the upper right corner of the application window and then select Check for Updates in the options that appear. 

    

6. Additionally, you can always download a fresh up-to-date version of Zoom by going to https://arizona.zoom.us/download and download the Zoom Client for Meetings option.