Instructors: Clicker FAQ

What are the different models of clickers acceptable for students to use?

Supported clicker models here at the UofA are the QT and QT2.

How do students purchase a clicker?

The easiest and quickest way is to purchase from the UA Bookstore. The clicker will come with a 5 year subscription license as well as the ability to respond with any web-enabled device via their Mobile App.

They also have an option of purchasing straight from PointSolutions and it also comes with a 5 year subscription license as well as the ability to respond with any web-enabled device via their mobile app.

How do students register a clicker?

Full instructions can be found at https://help.d2l.arizona.edu/student/new-student-clicker-registration. 

How do I change the channel of the receiver?

  1. ​Launch the PointSolutions software.
     
  2. Connect the USB receiver to the USB port of the computer.
     
  3. Click on the Receiver # in the PointSolutions Dashboard.
     
  4. Under ResponseCard Channels you will see the Receiver that is connected (usually the topmost option). To the right, click the drop down box to choose a different receiver channel. We recommend changing the channel number to the last two digits of the room number you are in.

How do I connect to Mobile Responses so my students can use the mobile app?

  1. Launch the PointSolutions software.
     
  2. On the PointSolutions Dashboard you will see along the upper right where it says Mobile Responses.
     
  3. Click on the link that says Enable.
     
  4. There are two different options for starting a Session ID (Random or Reserve)
    1. Random Session ID

      Faculty like to use a random session ID so that each class period the students will have to enter in the random session ID number on their clickers. This eliminates possibility of students already knowing the session ID and logging in from their dorm room or elsewhere and participating without being in class. The mobile app works off of WiFi so students could technically be anywhere with a wifi connection responding to your polls.
       
    2. Reserve Session ID

      Click on Reserve and type in a specific Session ID that you would like to reserve and use over and over again. Once you reserve it only you will be able to use that session ID until you remove it. You can reserve up to 15 reserved ID’s. Using a reserved ID and using that same ID for every class period allows students to quickly enter it in the mobile app without direction as they already will know what the session ID is from use in previous class sessions. It eliminates the need for you to relay the session ID information to the class before each session. If you use the same reserved ID over and over they will know to enter that in as class starts.
       
  5. Click Start Session to begin your session. Session will begin in a new window.
     
  6. Click Close to hide this window.
     
  7. Once your session is done at the end of the class period click back on that session ID in the PointSolutions Dashboard and click End Session to end the session. 

How do I setup and link my PresenterCard to the receiver?

  1. Launch the PointSolutions software.
     
  2. Connect the USB receiver to the USB port of the computer.
     
  3. On your PresenterCard, set it to the same channel as your receiver. 
     
  4. To do this click the Channel button on your PresenterCard.
     
  5. Use the left or right arrow keys on the PresenterCard to go to the correct channel.
     
  6. Click the Channel button again to confirm and set the channel.
     
  7. Click on the Receiver # in the PointSolutions Dashboard.
     
  8. Scroll down to the PresenterCard section heading.
     
  9. Click the Change button.
     
  10. Press any button on the PresenterCard and you will see the Device ID of your PresenterCard show up under Detected Device ID. You can verify that the ID showing on the computer is the same as the PresenterCard ID by turning over your PresenterCard and confirming that the Device ID listed on the back of your PresenterCard is the same number as that showing on the computer.
     
  11. Click the Save button.
     
  12. Now you can use the PresenterCard to start and stop polling as well as advance slides in PowerPoint polling.

How do I edit the session once I’ve imported it into PointSolutions on my office computer?

  1. Launch the PointSolutions software.
     
  2. Click on the Manage tab within the PointSolutions Dashboard.
     
  3. Find and click on the session file within your course. 
     
  4. Click on the Edit Session button.
     
  5. From the session editor screen you have options such as exclude questions from grading, remove questions, view the question charts, adjust scoring options, edit question and answer text and apply standards. 

How do I view reports on the session once I’ve imported it into PointSolutions on my office computer?

  1. Launch the PointSolutions software.
     
  2. Click on the Manage tab within the PointSolutions Dashboard.
     
  3. Find and click on the session file within your course.
     
  4. Click on the Reports button.
     
  5. There are eight types of session reports. Each report can be customized by selecting the data options on the right side of the reports window.